SHOPcloud360 Status

SHOPcloud360

All Systems Operational

SHOPcloud360 Operational

eLC-Lagerabfrage Operational

Ticketportal Operational

Team Erreichbarkeit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

Störung des Sparque-Dienstes

Resolved - Die Sparque-Instanzen sind wieder verfügbar und die betroffenen Funktionen stehen wieder vollständig zur Verfügung. Wir beobachten das System weiterhin, um die Stabilität sicherzustellen.

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The Sparque instances are available again, and the affected functions are fully operational. We will continue to monitor the system to ensure stability.
Dec 4, 13:39 CET

Identified - Derzeit liegt eine Störung des Empfehlungs- und Suchdienstes Sparque vor. Dadurch stehen bestimmte Funktionen in einigen Shops möglicherweise nicht wie gewohnt zur Verfügung.
Wir arbeiten bereits gemeinsam mit unserem Technologiepartner an der Analyse und schnellen Behebung des Problems.

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There is currently an issue affecting the Sparque recommendation and search service. As a result, certain functions in affected shops may not be available or may not work as expected.
We are already working together with our technology partner to analyze and resolve the issue as quickly as possible.
Dec 4, 12:54 CET

Dec 3, 2025

No incidents reported.

Dec 2, 2025

Erweiterung der Infrastruktur (Integration Hub)

Completed - The scheduled maintenance has been completed.
Dec 2, 19:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 18:00 CET

Scheduled - Im genannten Zeitraum führt unser Technologiepartner eine Erweiterung der SC360-Infrastruktur (Integration Hub) durch.
Während der Wartung kann es zu einer kurzzeitigen Nichtverfügbarkeit der SHOPcloud360-Funktionen kommen.

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As part of our ongoing effort to improve performance, we will be expanding the SC360 infrastructure (Integration Hub). During this time, SHOPcloud360 services may be temporarily unavailable or experience limited functionality.
Dec 2, 10:35 CET

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.