SHOPcloud360 Status

SHOPcloud360

All Systems Operational

SHOPcloud360 Operational

eLC-Lagerabfrage Operational

Ticketportal Operational

Team Erreichbarkeit Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2026

No incidents reported today.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

Neue Kategorienavigation (Performance & Modern Theme)

Completed - The scheduled maintenance has been completed.
May 21, 07:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 03:00 CEST

Scheduled - Eine neue, optimierte Kategorienavigation für Shops mit Performance Theme und Modern Theme ist ab sofort in Prod Edit verfügbar und kann dort getestet werden.

Die Änderung verbessert Performance und Nutzerführung und ersetzt die bisherige linke Navigation durch eine moderne Darstellung mit Dropdown-Menüs und Category Chips.

📄 Doku & Details: https://service.wiki.ede.de/wiki/x/DACvVQE
📅 Deployment auf Live-Systeme: 21. Mai

Feedback aus den Tests ist jederzeit willkommen.

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New category navigation (Performance & Modern theme)

A new and optimized category navigation for shops using the Performance Theme and Modern Theme is now available in Prod Edit and can be tested.

The update improves performance and user experience by replacing the previous left-side navigation with a modern layout using dropdowns and category chips.

📄 Docs & details: https://service.wiki.ede.de/wiki/x/DACvVQE
📅 Deployment to live systems: May 21

Feedback from testing is highly appreciated.
May 13, 13:27 CEST

May 20, 2026

eLC-Lagerabfrage - Geplante Wartungsarbeiten

Completed - The scheduled maintenance has been completed.
May 20, 20:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 18:00 CEST

Scheduled - Wegen geplanter Wartungsarbeiten kann es am 20.05.2026 zwischen 18:00 Uhr und 20:00 Uhr zu Einschränkungen bei der eLC-Lagerabfrage kommen.

Auch die SHOPcloud360-Lagerabfrage ist davon betroffen. In diesem Zeitraum kann es zu längeren Ladezeiten oder zu temporär nicht verfügbarem Lagerbestand von eLC-Artikeln kommen.

Vielen Dank für Ihr Verständnis.

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Due to scheduled maintenance, the eLC stock availability service may be limited on 20.05.2026 between 18:00 and 20:00.

The SHOPcloud360 inventory query may also be affected. During this time, you may experience longer loading times or temporarily unavailable stock information for eLC items.

Thank you for your understanding.
May 20, 07:57 CEST

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.